This is a Mobility / accessibility medical equipment company. They service people who have trouble getting up and down their stairs, who need assistance walking, in the shower/bathroom, and other activities of daily living. Their main product categories are stairlifts (both straight and curved/custom), handicap ramps, roll in showers, bath lifts, toilet seat lifts, etc.
The business model is they have occupational therapists who will do him home safety assessments, and if the patient wants to purchase something, will take the price of the assessment off of the price of the product. They will install this equipment same day, as they have all the product in the van that they take to the appointment.